FAQs
1. Will you be adding any new drivers?
We are always looking to add Nextel Cup drivers! Many teams, though, have exclusive apparel agreements with other companies. We will do our best to sign everyone you want! It will take some time, but we are working on it!
2. Do you ship outside the U.S.A.?
Call us at 901.521.1605 during the hours of 10am-5pm Central Standard Time and we will try to accommodate all of your shipping needs!
3. Do you sell trackside?
No, we do not sell trackside. Sorry!
4. Where else can we buy TrackCouture gear?
You can, of course, buy it here at TrackCouture.com, but also at the team shops at Joe Gibbs Racing and Penske Racing. Our items are also available in the NASCAR.com SuperStore and on QVC.com. Please check out our Where to Buy section for frequent updates!
5. How do your clothes fit?
Our clothes run very small, and we encourage you to order a size up. Trust us!
6. Do you have non-NASCAR items?
Yes! We have racing items for the NASCAR fan without a favorite driver! Proceeds from the sales of many of those items will benefit women's charities. Check out our TrackCouture section for the Checkered Heart raglan to benefit the SADS Foundation as well as Race Royalty, Pit Lizard, and TrackCouture logo gear! We also have TC Girl and PitBaby items for the little fans!
7. What charities do you support?
We plan to support many women's causes, including breast cancer, women's colon cancer, women's heart disease, and women's anorexia and bulimia. We would love your suggestions, so send them to team@trackcouture.com!
8. What is your return policy?
We are happy to offer great products and value our reputation for quality and great value! If you are dissatisfied with your purchase, we will assist you with a prompt refund or exchange. Please return or exchange unused items within one week upon receipt. Return requests after one week should be emailed to: orders@trackcouture.com, These will be determined on a case by case basis.
- Refunds will be credited in the same form as the original payment type.
- The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping & handling charges will be incurred.
- A credit will be issued as soon as we receive and process your return.
- Please allow up to two billing cycles for a refund to appear on your credit card statement.
Please send returns to:
TrackCouture
Attention: Returns
119 South Main Street, Suite 111
Memphis, TN 38103
901.521.1605
Any other questions? Email us at team@trackcouture.com!
9. Will you ever have larger sizes?
Yes! We have a couple of tees currently available in plus sizes and we are working on more! The TrackCouture Pink Logo Tee and I Heart 20 Grey Tee are available in Plus 2 and Plus 3 (check out the sizing chart to see if one of these will work for you!)
10. What is Team TrackCouture?
Team TC members will receive quarterly e-newsletter, coupon codes, and emails with new products! Due to an overwhelming response from "freebie websites," we have had to cut out sending the newsletter in the mail. We apologize to those who were expecting a membership kit, but we are unable to send them out to the large number who signed up for Team TC from "freebie websites." We would still love to include you in our Team, so please sign up!
11. Where should I send my photos in my TrackCouture gear?
We love to add new photos to the Photo Gallery in the Fan Zone, so please send us all of your pics in your TrackCouture apparel! Email them to team@trackcouture.com or mail them to:
TrackCouture
119 South Main Street, Suite 111
Memphis, TN 38103
12. Does TrackCouture have a MySpace page?
Yes, you can see it at www.myspace.com/trackcouture2006 and add TrackCouture to your friends!
13. Do you sell wholesale for retailers?
Yes! Please email Lisa at lisa@trackcouture.com and she will send pricing information to you right away!
14. What celebs have TrackCouture?
Many celebs have TrackCouture! We have heard that Hilary Swank wore TrackCouture on the movie set of P.S. I Love You while she was filming. Ashley Force, Courtney Force, and Brittany Froce from Driving Force on A&E love that TrackCouture mixes fashion with racing! Niki Taylor has TrackCouture to support her NASCAR driver husband
Burney Lamar!
    
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